acf67's Privacy Policy

acf67 is a trusted online entertainment platform in Bangladesh. We believe that protecting the security and privacy of every user's personal information is our highest responsibility. In this privacy policy, we have described in detail how acf67 collects your information, how it is used, with whom it is shared, and how you can maintain control over your information.

By using our platform, you are considered to have agreed to the terms of this privacy policy. Please read this policy carefully. If you have any questions, contact our support team.

When creating an account and using services at acf67, we may collect various types of information as listed below. This information is collected solely for the purpose of providing you with the best possible service.

1.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and direct contact details
• National ID or passport details (for identity verification where applicable)
• Current address

1.2 Financial Information

• Deposit and withdrawal transaction history
• Brief payment method details (last few digits of bKash, Nagad, Rocket, Upay account numbers)
• We do not store any complete payment card numbers or PINs

1.3 Technical and Usage Information

• IP address and device type
• Browser type, operating system, and version
• Time of site access, session duration, and list of pages visited
• Gaming activity logs and betting history
• Information collected through cookies and similar tracking technologies

We collect information in the following ways:

• Registration Form: Information provided directly by you when you create an account at acf67.
• During Transactions: Financial information automatically recorded during deposits and withdrawals.
• Cookies and Trackers: Browsing data automatically collected while you use our website.
• Customer Service Contact: Information you provide through live chat or email.
• Third-Party Verification: Approved third-party services for identity and age verification.

acf67 uses the information collected from you for the following purposes. Only the information necessary for each purpose is used:

3.1 Account Management and Service Delivery

Your basic information is used to create and manage your account, verify login, complete transactions, and ensure gaming services.

3.2 Identity and Age Verification

We verify users' age to ensure responsible gaming and to protect minors. Only those aged 21 or above may create an account at acf67.

3.3 Financial Transaction Processing

Financial information is used to complete deposit and withdrawal processes through bKash, Nagad, Rocket, and Upay, and to prevent fraud.

3.4 Platform Security

Technical information is used to detect and prevent fraud, suspicious activity, multiple accounts, and other security threats.

3.5 Personalized Experience

To display relevant games and bonus offers for you based on your gaming preferences and history.

3.6 Legal Obligations

To comply with applicable laws, regulations, and directives from regulatory authorities.

We are very careful about protecting your personal information. We do not share your information with any third party except in the specific circumstances listed below:

• Payment Processors: Minimum necessary information to complete transactions through bKash, Nagad, Rocket, and Upay.
• Identity Verification Services: Approved verification service providers for meeting legal obligations and preventing fraud.
• Game Providers: Providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive data necessary for operating their games.
• Law Enforcement Authorities: In compliance with applicable law pursuant to a court order or valid government directive.
• Business Transfers: In the case of a merger, acquisition, or asset sale, where you will be notified in advance.

Any third-party partners are contractually bound to meet our privacy standards and may only use your information for the specified purpose.

acf67's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the website remember your preferences.

5.1 Types of Cookies We Use

• Essential Cookies: To ensure the site's basic functionality and secure login. These cannot be turned off.
• Functionality Cookies: To store your language preferences and session information.
• Analytics Cookies: To analyze site usage and improve the experience. These are completely anonymous.
• Security Cookies: To detect fraudulent activity and automated attacks.

5.2 Cookie Controls

You can delete cookies or stop accepting new cookies by going to your browser settings. Please note that disabling certain cookies may limit some functionality of the site.

acf67 uses industry-leading technology and practices to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transmitted on our website is protected through 256-bit SSL encryption.
• Secure Data Storage: Stored data is kept securely on encrypted servers.
• Access Controls: Only authorized staff may view your data for specific purposes.
• Regular Security Testing: Our systems are regularly tested for security vulnerabilities.
• Two-Factor Authentication: An additional verification layer is available for account protection.
• Payment Data Protection: Complete payment card or mobile banking PINs are never stored on our servers.

While we ensure the highest level of protection, no method of transmitting data over the internet is 100% secure. We therefore advise you to always use a strong password and not share your login details with anyone.

acf67 retains your personal information for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Account Information: For the duration the account is active and up to a maximum of 5 years after closure.
• Transaction History: Up to a maximum of 7 years as required by legal obligations.
• Gaming History: While the account is active, for responsible gaming assessment.
• Communication Logs: Up to a maximum of 2 years to ensure customer service quality.
• Cookies and Session Data: Session cookies are deleted when the browser is closed; persistent cookies last up to a maximum of 12 months.

Once the specified retention period ends, your information is securely deleted or anonymized.

As a user of acf67, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: You may request that any inaccuracies in your information be corrected.
• Right to Deletion: In certain circumstances you may request deletion of your information, though this may not apply to information retained to meet legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific reasons.
• Right to Portability: You may request a copy of your data in a structured and commonly used format.
• Right to Withdraw Consent: For processing that relies on your consent, you may withdraw that consent at any time.

To exercise these rights, contact our support team. We will endeavor to respond to your request within 30 days.

acf67 strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory at registration. If we become aware that a minor has registered, that account will be closed immediately and all associated information will be securely deleted.

If a parent or guardian believes their minor child has registered on our site, please notify our support team immediately.

acf67 reserves the right to update this privacy policy at any time. For any significant changes, we will notify you in the following ways:

• Displaying a notice on the main page of the website
• Sending an alert to the registered email address
• Notifying you about the update at the time of login

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We therefore recommend that you review this policy regularly. Each version will include a "Last Updated" date.

Any links to external websites on the acf67 platform are not covered by our privacy policy. We are not responsible for the privacy practices of third-party websites. It is recommended that you read the privacy policy of any such website before visiting it.

If you have any questions, concerns, or requests regarding this privacy policy, or wish to exercise any rights relating to your information, please contact us: